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Terms And Conditions

This Terms And Conditions was last updated on September 1, 2026.

These Terms and Conditions govern your access to and use of the Aivio website and the services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Our Services

Our services may include:

Web Development
AI Solutions and Automation
Branding and Identity
Digital Marketing
Media Buying and Paid Advertising
Search Engine Optimization (SEO)
UI/UX Design
Digital Consulting

Aivio provides strategic digital solutions designed to help businesses establish a strong online presence, attract qualified customers, automate operations and achieve sustainable long-term growth through technology, marketing and innovation.

The specific scope of services, deliverables, timeline, pricing and project requirements will be defined separately within the approved project proposal or Service Agreement before any work begins.

2. Project Proposals and Agreements

Every project begins with a consultation and a customized proposal

Before any work begins, Aivio will discuss the project with the client to understand their business, objectives, requirements, timeline and expected outcomes.

Based on this discussion, we prepare a customized project proposal outlining the project scope, deliverables, estimated timeline, pricing, payment terms, revision policy and any additional project requirements.

If the proposal is approved, both parties will sign a Service Agreement (Contract).
The project officially begins only after the signed agreement has been received and the required initial payment has been completed.

Our standard project workflow generally follows this process:

Discovery Session
Project Discovery and Requirement Analysis
Custom Project Proposal
Contract Signed by Both Parties
Initial Invoice (typically 40%)
Project Planning and Development
Client Review and Approved Revisions
Final Invoice (remaining balance)
Final Delivery and Project Handover

Only the services, deliverables and revisions explicitly described in the approved proposal or contract are included within the agreed project scope.

Any additional features, revisions, integrations or changes requested after approval may require an updated quotation, revised timeline or separate agreement.

3. Client Responsibilities

Clients play an important role in the successful delivery of every project

To ensure an efficient workflow and timely project completion, clients agree to provide accurate, complete and up-to-date information related to their business and project requirements.

Clients are responsible for supplying all necessary content, including text, images, videos, logos, branding assets, documents and any other materials required for the project, unless content creation is explicitly included in the agreed scope of work.

The client agrees to review project deliverables and provide feedback, approvals or revision requests within the agreed review periods. Delays in communication or approvals may result in adjustments to the project timeline.

Clients are responsible for ensuring they own or have permission to use any materials, trademarks, copyrighted content, images, fonts, software or other assets provided to Aivio.
The client accepts full responsibility for any legal issues arising from materials they supply.

Where applicable, the client agrees to provide timely access to third-party services, including hosting accounts, domain registrars, email platforms, analytics tools, social media accounts, payment gateways or other systems required to complete the project.

Any delays caused by missing information, unavailable resources, late approvals or changes requested after project approval may affect the agreed delivery schedule and may require additional time or costs.

4. Pricing and Payments

Project pricing and payment terms are defined individually for each project

All pricing is provided through a customized project proposal or quotation based on the agreed scope of work, project complexity and required deliverables.

Before work begins, the client must approve the proposal, sign the Service Agreement (where applicable) and pay the required initial deposit as outlined in the proposal.

Invoices will be issued according to the agreed payment schedule.
The remaining balance must be paid before the final delivery, transfer of project files or ownership of the completed work, unless otherwise agreed in writing.

Accepted payment methods may include PayPal, Visa, Mastercard, bank transfer and other payment methods approved by Aivio.
Cryptocurrency payments may also be accepted where available.

Any taxes, bank transfer fees, currency conversion charges or payment processing fees imposed by third-party providers are the responsibility of the client unless otherwise stated.

If payment is delayed, Aivio reserves the right to pause project work, delay delivery, suspend access to project files or services or withhold final deliverables until all outstanding invoices have been paid in full.

All payments made for completed work are non-refundable unless otherwise specified in the signed agreement or required by applicable law.

5. Revisions and Changes

Requests that significantly change the agreed project scope may:

Extend the timeline
Require additional fees
Be treated as a separate project
Each project includes the number of revisions specified in the approved proposal.

6. Partnerships

Aivio may offer partnership programs for qualified individuals, businesses and organizations

Our partnership programs may include referral partnerships, reseller partnerships, strategic business partnerships, agency collaborations and other approved partnership opportunities.

Participation in any partnership program is subject to approval by Aivio and may require a separate Partnership Agreement outlining the specific terms, responsibilities, commission structure, payment terms, promotional requirements and duration of the partnership.

Partners are expected to represent Aivio professionally, ethically and accurately.
Misleading claims, false advertising, spam, deceptive marketing practices or any activity that may damage Aivio's reputation are strictly prohibited.

Referral commissions, reseller margins or other partnership incentives will only apply to qualified transactions that meet the requirements defined in the applicable partnership agreement.
Aivio reserves the right to verify referrals before approving any commission or reward.

Aivio may modify, suspend or terminate any partnership program or individual partnership at its discretion if these Terms, the applicable Partnership Agreement or any applicable laws are violated.

Unless otherwise agreed in writing, participation in a partnership program does not create any employment relationship, joint venture, legal agency, exclusivity or ownership interest between the partner and Aivio.

7. Intellectual Property

Unless otherwise agreed:

Clients receive ownership of the final approved deliverables after full payment has been received.
Aivio retains ownership of internal tools, reusable code, templates, frameworks, methodologies and proprietary processes developed independently of the client's project.
Aivio may showcase completed projects in its portfolio unless otherwise agreed in writing.

8. Website Maintenance and Support

After project completion

ongoing maintenance, updates, hosting or technical support are provided only if included in a maintenance agreement or purchased separately.
Unless otherwise specified, future updates are not included in the original project price.

9. AI Solutions

Some Aivio services may include AI-powered tools or automation systems

While we strive to deliver reliable solutions, AI-generated outputs may occasionally contain inaccuracies or require human review.
Clients remain responsible for reviewing AI-generated content before using it in business operations.

10. Paid Advertising Services

Advertising performance depends on multiple factors

Advertising campaigns are influenced by many external factors, including market competition, audience behavior, seasonality, advertising platforms and client offers.
While Aivio applies industry best practices to maximize campaign performance, we cannot guarantee a specific number of leads, sales, revenue, return on ad spend (ROAS) or other business outcomes.
Unless otherwise agreed, advertising budgets paid to Meta, Google, TikTok or other advertising platforms are separate from Aivio's service fees and remain the client's responsibility.
The client is responsible for providing accurate business information, approving advertising creatives and complying with the advertising policies of each platform.
Advertising accounts remain subject to the rules and decisions of the platform providers.
Aivio is not responsible for account suspensions, rejected advertisements, policy violations or changes made by third-party advertising platforms.

11. Limitation of Liability

To the maximum extent permitted by law:

Aivio is not responsible for indirect, incidental or consequential damages.
We are not liable for losses resulting from third-party platforms, hosting providers, software vendors, payment processors or internet service interruptions.
Our liability is limited to the amount paid for the specific service giving rise to the claim.

12. Third-Party Services

Our services may integrate or rely upon third-party platforms such as:

Hosting providers
Payment gateways
Analytics tools
Marketing platforms
AI providers
These services operate under their own terms and privacy policies.
Aivio is not responsible for changes, outages or policies of third-party providers.

13. Termination

If work has already been completed before termination:

The client remains responsible for payment for completed work.
Deliverables already produced remain subject to the agreed payment terms.
Either party may terminate a project according to the terms of the approved agreement.

14. Changes to These Terms

We may update these Terms and Conditions periodically.

Any updates will become effective once published on this page.
Continued use of our website or services after changes are published constitutes acceptance of the updated terms.

15. Governing Law

These Terms and Conditions shall be governed by the applicable laws and regulations governing Aivio's business operations, unless otherwise agreed in writing between both parties.

16. Contact Us

You can reach Aivio through:

Email: aiviocompany@gmail.com
Contact Form: Contact Page

We will make every reasonable effort to respond to your inquiry as promptly as possible.